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VoIP
Technology
Voice over Internet Protocol (VoIP) is technology that could redefine
telephone calls and the way people make them. With VoIP, calls
are transmitted over the Internet. This means any company, or
individual, with a broadband connection can make phone calls without
a telephone.
VoIP has been around as long as the Internet. But now it is attracting
a wider business audience. Unlike traditional phone networks,
which are centrally controlled and require expensive alterations
to offer new features, the Internet runs on open standards. As
a result, innovation moves at a faster pace.
With VoIP, a person simply opens the contact file in their email
program, clicks a name and put the call through. And VoIP calls
can be sent to several phones at once, sequentially or simultaneously.
So, if a person is not home, the call will be transferred to a
cell phone. If the cell phone isn’t answered, the call is
forwarded to the person’s PC phone.
VoIP can be used to connect entire offices together from anywhere
in the country. This gives outside callers the sense they are
dealing with one, unified company rather than multiple remote
locations. VolP can also be used to connect a remote user seamlessly
to the office phone system, allowing complete accessibility as
if they were physically present in the building.
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